Why we launched our first Disability Support Impact Report – and why it matters

The release of our first-ever Impact Report is our statement of intent. We invite you to explore the report, share your thoughts, and join us in shaping a more inclusive future.

At eQuality Solutions Group everything we do in our Disability Support service offering is driven by our mission to remove barriers to learning in education, work and life. Over the years, we’ve seen firsthand the transformative power of the right support at the right time. But we also know that true progress requires reflection, transparency, and a commitment to doing even better.

That’s why we’re proud to be launching our inaugural Impact Report – a milestone that not only celebrates the positive stories of the people we support but also serves as a foundation for continued growth and accountability.

Sharing the stories that matter

At the heart of this report are stories of the students, HEP partners and expert consultants, who have all either received or been part of delivering the difference our disability support services make.

“I would’ve dropped out of university without her (an Amano NMH consultant). Her support was incredible, she listened to my needs and catered accordingly.”
The A from the Amano logo
Amano NHM Student Testimonial

The testimonials you can find in our report are important reminders of why we do what we do. They are proof that disability support is not just about meeting needs – it’s about unlocking potential, increasing confidence, and creating opportunities. By sharing these stories, we hope to raise awareness of the current challenges students face and great discussion and awareness to continuous improvement of our collection provision.

Being honest about the lessons we’ve learned

Speaking of improvement, while we are incredibly proud of our impact, we also recognise that there is always room to improve. This report is not just a highlight reel of successes – it’s also an honest reflection on what we have learned along the way.

From streamlining our processes to ensuring consistency in support quality, every insight we’ve gained has helped us refine our services. By openly evaluating our progress, we are setting ourselves benchmark and challenge ourselves to keep raising the bar.

A commitment to the future 

Most importantly, this report is not just about looking back – it’s about looking forward. It is a guide for even better things to come.

As we continue this journey, we are committed to:

eQS Disability Support Managing Director Andy Gough said: “This impact report has been years in the making. It is the result of a long-term commitment to developing robust, in-house metrics and tracking systems that allow us to truly measure our impact. Over time, we have consistently refined our approach, embedding feedback loops at key stages in any stakeholder journey – ensuring that the voices of those we support directly shape how we evolve. This foundational work laid the blueprint for the report you see today. It’s not just a reflection of where we are but a roadmap to where we’re going. We are measuring impact, yes, but we are also committing to making an even greater difference in the years to come.”

Join us on the journey 

The release of our first-ever Impact Report is our statement of intent. We invite you to explore the report, share your thoughts, and join us in shaping a more inclusive future. 

This news article was written by Bryony Steventon, eQS Group Head of Marketing and Communications.

Bryony is responsible for strategic leadership of the marketing and communications department at the eQS Group of companies.

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