Diversity, Equity & Inclusion (DEI) - Client Solutions Project Manager

Experience, knowledge, skills and competencies 

Key Responsibilities:

• Lead and manage inbound sales enquiries and your own pipeline.
• Attend client calls to inform the creation of proposals and tender documents.
• Translate technical information and business jargon into clear, consistent, and grammatically correct solutions-based DEI content. 
• Capture, shape, and synthesize information to reflect a cohesive message, written in one voice.
• Prepare PowerPoint presentations and handouts for meetings with prospective clients.
• Work with the Client Solutions Manager and other team members to understand proposal planning and delivery.
• Support and lead bid opportunities for new business pursuits.
• Demonstrate a finely tuned ability to sift through a discussion, extracting the most significant information and action items.
• Conduct meetings with clients and identify sales opportunities.
• Draft accurate, responsive, compelling text for proposals, including background/context, executive summary, technical approach overview, activity components, and technical annexes.
• Collaborate with content and product lead, project managers, consultants, and client service teams to build creative and innovative material.
• Collaborate with the team to improve and streamline the proposal development process.
• Support the development and maintenance of the proposal content library including capability statements, research papers, past performances, management plans, and other related proposal content.
• Attend pre-proposal meetings and debriefings as needed.
• Comply and use CRM database to track all proposal information required to develop weekly, monthly, and quarterly reports. Ensure data is accurate and updated real-time.

Personal Specification

• Demonstrable work and/or lived experience working within DEI and being able to effectively apply this to the way we influence external bodies.
• Have a genuine interest and passion for Diversity, Equity and Inclusion, coupled with a willingness to keep up to date with industry trends, regulations and legislation.
• Ability to prioritise and multitask within a fast-paced, challenging, and deadline-driven environment.
• To follow directions from multiple sources and determine priorities as needed.
• Ability to provide high quality customer service.
• Ability to work collaboratively with colleagues and clients.
• Ability to work across departments within the business.
• Able to work autonomously and organise your own work with minimum supervision as well as an initiative to be creative and innovative in the space.
• Team player and aware of different cultures to work in an international setting.

Essential Skills and Experience

• Prior experience (including lived) in the DEI landscape as well as the ability to convey core DEI concepts, theories, and practices.
• Proven experience conducting in-depth interviews and presentations with subject matter specialists or groups (in a business arrangement) and converting information into meaningful proposals.
• Creative and innovative thinking.
• Problem solving skills.
• Commercial thinking.
• Relationship-building and influencing skills.
• Strong knowledge and experience of Microsoft Word, Google Docs, and other word processing software.
• Strong computer and organisational skills.
• Agility and speed in executing strong writing.
• Strong ability in gathering information.
• Strong administrative skills.
• Clear oral and written communication skills and interpersonal skills.
• CRM/data management experience